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Privacy Policy

About LaGrandeBoutique.net 

We LAGRANDEBOUTIQUE.NET and https://www.lagrandeboutique.net/ we operate the site (the "Site"). 

We are a company registered in France (487 862 328 Registration Number) whose registered office is at 7 bis rue de la Glacière 13100 Aix en Provence - France. We are committed to protecting your privacy. We collect, retain and use your personal data in accordance with the Privacy Act of 1998 data and other applicable local laws.

These Rules Privacy aim to inform you on how we use the personal data you provide through the Site. Thank you to read them carefully before using our Site. By using our Website you consent to the use of your data as detailed below and in our Terms & Conditions.

 

 

Personal data we collect your about and use

You do not need to give us your personal information to use most of our website. However, if you want to send us a message or chat online, receive our newsletter and special offers via email, or order our products and services, you will need to provide us with certain information. This may include your name, address or place of residence, phone number and email address, and when you use our contact form, your message and any other information you wish to provide.

To order our products or services, you will need to create an account with us. You can also invite your friends to buy on the Site (eg by email, Facebook or Twitter). Thank you to ensure that you have your friend's permission before sharing their details with us. We will inform them of how we got their contact information. Please make sure to transmit our emails to people you know happy to receive them.

We ask for your telephone number in order to process your order and to inform you of its progress. This number can also be communicated to our carrier so we can keep you informed of delivery. You can also choose to send your date of birth and gender, so as to benefit from a more personalized shopping experience.

We do not store your bank details. We use third party vendors including Paypal to process payments and these entities are the only ones to view your bank details.

We keep also the history of orders you place with our partners. Thus, we can help you more quickly if you have questions or problems, and also ensure that the information we send to you are relevant.

When you visit our Site, we also collect automatically some of your information. For more details on this topic, thank you to the section "Cookies and other tracking techniques" below.

 

The information we collect allows us:

- To provide the products and services you have ordered;

- To verify your identity and the details of your method of payment and bank details;

- To manage our website and to provide customer service;

- To plan and manage our business activities including analysis of your buying habits, your products and your preferences;

- To contact you (including by email or telephone if such information was provided);

- You communicate our offers, products or services;

This will be done in the strictest confidence and only in the framework permitted by applicable laws on the protection of personal data. These providers and agents are not limited to, third parties who provide customer service, payment processing services, identity verification services and fraud management, hosting and maintenance of websites.

We may also be required to transmit the data of your account and other personal information to comply with law; to execute or enforce our Terms and Conditions and other agreements; or to protect the rights, property or safety lagrandeboutique.net users or third parties.

If we sell all or part of our business, or conduct a sale or transfer of our assets, including a sale under bankruptcy proceedings, merger or transfer of assets, we may transfer your personal data to a third party in connection with such a transaction.

 

 

Access to your personal information

To access all the personal data we hold about you or if you have questions about your rights (including the right to correct errors or to challenge certain information, thank you to contact us using the form on www.lagrandeboutique.net or by phone at + 33 (0)4 42 26 30 72 (available Monday to Friday from 10h to 18h GMT1) or by writing to contact@lagrandeboutique.net According to the law, we may request low financial compensation to send you a copy of your information.

 

 

Communication and Marketing

To subscribe to our newsletter that contains information on new products, offers and events as well as information of our partner stores and to receive special offers by e-mail or phone, thank you to complete our registration form . If you make a purchase on our Site, we may also use your information to send you our newsletter and to inform you of special offers from time to time.

Communications by e-mail or phone you will come exclusively from us. We do not sell or share your contact information to third parties for marketing purposes. You can ask not to receive communications at any time using the unsubscribe link present in all our emails or contact us by email at contact@lagrandeboutique.net or by phone at + 33 (0)4 42 26 30 72  (available Monday to Friday from 10h to 18h GMT1).

 

 

 

Cookies and tracking

We use devices such as "cookies" to collect information and store your online preferences. Cookies are small information files sent from a web server to a web browser allowing the server to uniquely identify the browser on each page.

 

We use the following types of cookies on our site:

Category 1: strictly necessary cookies to the functioning of the site :

These cookies are essential for you to browse the Site and to use its features. Without these cookies, services you are interested such as memory functions of your password or products from your shopping cart could not be provided.

Category 2: cookies Analysis Site : 

These cookies collect anonymous information about how people use our Site. For example, we use cookies for Google Analytics to help us understand how customers arrive on our site, browse or use the Site in order to focus on the parts that can be improved such as navigation, experience purchase and our marketing campaigns. Data stored by these cookies do not reveal any personal information from which your identity could be established.

Category 3: functionality cookies on the Site : 

These cookies store the choices you made such as the country from which you visit our website, language or research settings such as sizes, colors and types of products. They are used to provide a more tailored experience to your choices and to make each more personalized and enjoyable visit. The information collected by these cookies are made anonymous and can not be connected to your browsing activity on other websites.

Category 4: targeting cookies or advertising cookies : 

These cookies collect information about your browsing habits in order to present advertisements related to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of an advertising campaign. Cookies are generally placed by third party ad networks. They keep track of the sites you visit and the information is shared with third parties such as advertisers.

These cookies allow you to share your activity on the site to social networks like Facebook and Instagram. These cookies are not under our control. Thank you to refer you to their respective privacy policies to understand how they use cookies.

If you want to delete cookies already on your computer, refer to the section of help and support of your browser to find all the information will help you locate the file or directory that stores cookies.

Information to eliminate or control cookies are available www.AboutCookies.org. By deleting our cookies or blocking cookies future, it may be that you have lost access to certain areas or features of the Site.

To oppose to track your activity by Google Analytics on websites, visit http://tools.google.com/dlpage/gaoptout

 

 

Security 

We put in place the necessary safeguards to ensure the security, integrity and confidentiality of information you have provided. If however you have voluntarily provided personal information online over insecure environments such as forums, shopping lists, chats - that information can be collected and used by third parties beyond our control.

 

 

Contact us

If you have questions or concerns regarding this Privacy Policy or your personal information, thank you to send us an email.

UPDATE OF THESE RULES OF CONFIDENTIALITY April 2021.